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|Has my order been shipped?|
|You should receive an email notification via USPS when your package is scanned into their delivery system that will include tracking information. If you do not receive a tracking notification, please don't hesitate to call (864)587-5991.|
|How do I change quantities or cancel an item in my order?|
|To change quanitities or cancel an item in your order call (864)587-5991. Please note that once your order is shipped, you will incur any return shipping fees.|
|My order never arrived, what can I do?|
|When USPS first receives your package from us, you will receive an email notification that includes tracking information. If you have not received your order within 7 days after the shipping date, please attempt to use the USPS tracking system to locate your order. If your efforts prove unsuccessful, don't hesitate to call us at (864)587-5991 for further assistance.
|An gift is missing from my shipment.|
|If a gift is missing from your shipment, immediately call 864.541.0056 for assistance.
|My gift is missing parts.|
|If your gift is missing parts, immediately call 864.541.0056 for assistance.